Appointment Information

If you are experiencing a medical emergency, please call 911 immediately.  

Primary Care Appointments

If you are a new patient and would like to schedule an appointment with a primary care physician, visit our Primary Care and Wellness page, click on the type of doctor you would like to see from the list in the center of the page, then click on the physicians tab in the upper right corner of the page. 

After Hours: To learn about after-hours care options for our primary care patients, including E-Visits and our after-hours phone service, visit our After Hours Care for Primary Care Patients page.

Specialty Appointments

If you would like to schedule an appointment with a physician at one of our specialty centers, please call one of the numbers below. Note that some services require a physician referral, and the patient services representatives for the call centers can assist you in the process.

Virtual Care (E-Visits and Video Visits)

With Michigan Medicine Virtual Care, our patients can access the same world-class care they are used to from the comfort and convenience of home.

E-Visits: E-Visits are available for all active (having received care in the last 24 months) Michigan Medicine patients who are enrolled in the MyUofMhealth patient portal.

Video Visits: Many appointments for non-emergency care or care that doesn’t require an in-person physical exam can be done through a Video Visit. Ask your Michigan Medicine provider if your appointment can be done through a Video Visit.

Scheduling Appointments Online

If you have signed up for an account on the MyUofMHealth patient portal, you can manage and request appointments with your U-M physician online. Under the “Appointments” tab on, you can view upcoming or past appointments, cancel appointments up to 24 hours before your schedule time, and request a new appointment. Visit MyUofMHealth to register for or log into the patient portal. 

Upload Your Images

Michigan Medicine contracts with Life Image, a third-party image exchange network, to transfer images electronically to Michigan Medicine. This system is both secure and HIPAA-compliant.

You may upload your images before your appointment by establishing a one-time image upload connection with Life Image. Visit our Upload Your Images page for more information.

Hospital Operator

For questions about appointments that are not covered by the information above, the hospital operator may be able refer you to a clinic that can assist you:

  • Hospital Operator and General Information: Our hospital operators are available 24 hours/7 days a week at 1-734-936-4000 (TTY:711)

Insurance and Billing

The University of Michigan Health System accepts most insurance plans including managed care plans. For more information about insurance coverage, visit our Insurance page. For questions about billing, visit our Billing and Bill Payment page or call 855-855-0863 (local: 734-615-0863).