Family and Visitors

Updated Visitor Policy for COVID-19

Visitor policies updated on June 12, 2020.

For the safety of our patients, staff, and community, visitation is being severely limited during the the COVID-19 pandemic.

We understand how difficult visitation restrictions can be for our patients and their families. These important, temporary changes will help us minimize the number of people in our hospitals and health centers, and keep risk of infection low.

What to Expect When You Arrive

Screening: All Visitors will be screened upon arrival at any of our hospitals or health centers. We do not allow anyone to visit our patients who has symptoms of illness. Visitors must also check in at the Guest Services Desk at the entrance of each hospital or health center.

Masks: For the safety of our patients, visitors and staff, face coverings are required in our hospitals and health centers for anyone over the age of 2 who is medically able to wear one. You may bring your own mask or face covering from home, or masks are available at each entrance if you do not have one. Learn other steps we are taking to keep our patients safe.

Visitor Restrictions by Patient Type

Updated changes effective June 2, 2020

Pediatric Inpatients

Up to 2 adult primary caregivers can accompany neonatal and pediatric patients. For pediatric patients who have tested positive for COVID-19 or are being evaluated for COVID-19, only one adult primary caregiver may accompany the patient, and must remain in the patient’s room for the duration of the patient’s admission.

Pediatric Inpatients at End of Life

Up to 6 designated visitors may visit a patient at end of life, up to 2 at a time. If the patient has tested positive or is being evaluated for COVID-19, only 2 designated visitors are allowed.

Pediatric Inpatients at Discharge

Up to 3 visitors who require home caregiver training may visit the hospital in anticipation of the patient being discharged, based on the recommendation of the patient’s care team.

For pediatric patients being discharged from the hospital, 2 adult primary caregivers may accompany a patient on the day of discharge.

Labor and Delivery

Up to 2 support persons may accompany a patient on the labor and delivery or postpartum unit. If the patient has tested positive for or is being evaluated for COVID-19, only one support person is allowed and must remain in the patient’s room.

Outpatient Surgery and Procedures

Two adult primary caregivers can accompany each pediatric patient to an outpatient procedure or surgery.

For patients that are admitted to the hospital after surgery, the visitor restrictions for pediatric inpatients shown above would apply.

Outpatient Clinics

One adult visitor can accompany each pediatric patient to an appointment, unless an additional aide or assistant is required. Siblings are not permitted.

Children’s Emergency Services

Two adult primary caregivers can accompany each pediatric patient. Siblings and extended family are not permitted at this time. No visitors are allowed to wait in the emergency services waiting room or other locations in the hospital once the patient is taken back to a room.

Psychiatric Emergency Services

One visitor or primary caregiver will be allowed per patient. It is preferred that one caregiver be designated for the entire stay. Siblings or extended family are not permitted at this time.

How can I reach a patient in the hospital?

Due to COVID-19, current visitor restrictions may limit your ability to visit your loved one during their hospital stay. But that doesn’t mean you can’t connect. See our Connecting Remotely: Options for visiting virtually with family and friends for tips on communicating via video, voice or text.