Family and Visitors

Updated Visitor Policy for COVID-19

Updated 03/25/2020

To protect our patients, faculty and staff during the global COVID-19 pandemic, we will no longer allow visitors in our hospitals and health centers.

Extremely limited exceptions will be made, as follows:

  • Hospitalized pediatric patients: One adult primary caregiver for neonatal and pediatric patients. It is expected that if a caregiver will be present, one caregiver be designated for the entire stay to support the child’s medical care.
  • Hospitalized pediatric patients at end of life: Up to two visitors at a time for patients at end of life.
  • Hospitalized pediatric patients at discharge: One visitor who requires home caregiver training in anticipation of inpatient discharge. One visitor to accompany patients for hospital discharge, on the day of discharge.
  • Children’s emergency services: One adult primary caregiver will be allowed per pediatric patient. It is preferred that one caregiver be designated for the entire stay to support the child’s medical care and who then must stay in the room for the duration of the visit.  No siblings or extended family.
  • Psychiatric emergency services: One adult primary caregiver will be allowed per patient 17 years of age and younger. It is preferred that one caregiver be designated for the entire stay to support the child’s medical care and who then must stay with the patient for the duration of the visit.  No siblings or extended family.
  • Labor and delivery: One coach or partner for a patient on the labor and delivery or postpartum unit. If the birth center patient is COVID‐positive, or PUI (person under investigation) for COVID‐19, no visitors or support partners will be allowed.
  • Outpatient surgery and procedures: One visitor is allowed to accompany each patient to a procedure or same-day surgery. Pediatric ambulatory patients may have one additional visitor to ensure post sedation/anesthesia safety during the trip back to the patient’s home.
  • Outpatient clinics: One visitor is allowed to accompany each patient to an appointment, unless an additional aide or assistant is required.

We will also be screening family and visitors for flu-like symptoms.

We understand these are unusual circumstances and that these actions may be challenging to our patients. However, our top priority is the safety of our patients and of our staff. We believe these efforts are necessary to reduce chances of infection spreading.

How can I reach a patient in the hospital?

Due to COVID-19, current visitor restrictions may limit your ability to visit your loved one during their hospital stay. But that doesn’t mean you can’t connect. See our Connecting Remotely: Options for visiting virtually with family and friends for tips on communicating via video, voice or text.