What to Expect During Your Visit to the Pediatric Emergency Department

Upon your arrival in the pediatric emergency department at C.S. Mott Children’s Hospital, a specially trained nurse will evaluate your child’s condition and ask for his or her medications, allergies and immunization record. 

Our staff is specially trained in emergency triage - assessing which patients are the most acutely ill and require immediate attention. In an emergency department, it is extremely important that we treat the most acutely ill or injured patients first. Our staff will ensure that children with minor illness or injury also are treated as quickly as possible.

After checking in, you will be invited to wait in the children’s emergency waiting room until one of our staff members is available to treat to your child. We will make every effort to provide treatment as quickly as possible. We appreciate your patience and understanding.

In general, children are seen in the order in which they arrive. It may seem that patients are taken out of order because certain patients are waiting for particular services. For instance, a child may need to see a dentist or ophthalmologist and so is taken immediately to that specialty area for treatment.  Occasionally, children without life-or limb threatening conditions may wait longer because we are caring for a critically ill or injured child.

If your child’s condition worsens after talking with our triage nurses, please notify us. 

We work hard to provide excellent care while evaluating and treating patients as efficiently as we can.